It is our goal to achieve customer satisfaction!
• Our headquarters is located in Charlotte, NC and our workstation is located in India. This arrangement allows us to charge competitive rates well below companies that are solely operated in Europe or the United States.
• Our rates are very competitive; you can expect to save 50-60% on development costs.
• Another advantage to having a presence in 2 countries is that we can eliminate any problems that would normally be caused by time difference.
• We have a skilled team of over 25 IT specialists, who are on-hand to help with development, implementation, and for technical support. We offer the ability to update your product in the future, as it is needed, and when it is convenient to you.
• We think that communication is crucial and offer a variety of ways to contact us including; email, phone, IM messaging, and our Online Ticket System
• All work is professionally done and is delivered with a design document, project plan, and technical documentation
Our methodology ensures that your project will be completed effectively in a timely manner suited to your specified needs.
• Prior to beginning a project, we sit down and map out the project. We begin by analyzing the project and looking at exactly what is needed and how we can effectively complete the project to your liking.
• Next, we prepare a task list, highlighting exactly what needs to be done, to ensure everyone is on the same page and staying on track.
• You can monitor your project! We will provide you with a URL so you can watch the progress. You can also gain information on the project by utilizing our "Online Ticket System" or contacting Customer Service.
• We divide up the tasks among our team, allowing everyone to work to the best of their ability and to concentrate on one task at a time. Our project manager oversees every aspect of the project and ensures all work is done properly and on-time.
• We provide you with documentation and flow diagrams for future reference.
• Projects are displayed on our web server and can be tested daily by clients. After payment has been processed, the work will be transferred to the client's server. We can also work directly on the client's server.